Escendo Group Executive Search Inc.
Depending
on the discretion of the search, from time to time you may see
opportunities posted here, in the "Immediate Opportunities"
section of our site.
To speak to us directly to explore search
opportunities and/or to submit your resume please visit the "Contact
Us" page of our site.
Currently we have the following
Immediate Opportunites:
Job Title: Director of Insights & Strategy
Our
client, a leader in CRM and customer engagement needs an intuitive,
experienced individual with 7-10+ years of relevant experience to
lead the Insights and Analytics team. The Director of Insights and
Strategy will ensure that the agency remains at the forefront in
marketing, advertising and digital research and analytics practices
and standards.
Responsibilities:
• Lead
the I & A team in developing innovative, custom analytic
approaches to developing balanced scorecards for clients.
•
Ensure best practices in marketing effectiveness analysis, customer
segmentation, primary research, site-side analytics and cross-channel
campaign measurement and reporting.
• Engage brand teams
for each client in regular (monthly / quarterly) campaign performance
reviews, highlighting insights and opportunities.
•
Contribute to new business efforts as the research and analytics
expert.
• Monitor trends in digital / offline marketing
and advertising.
• Act as the expert liaison in dealing
with clients' research and analytics teams and third party
vendors.
Skills:
• A solid understanding
of advertising, marketing, and strategic brand management
•
Experienced with various measurement platforms
• A proven
ability to translate data into to business solutions and insights
•
Hands-on experience conducting custom analytics to develop strategies
for advertising and interactive marketing, preferably across a
variety of industries
• Experienced with online reporting
and modeling platforms
• Understanding of the appropriate
application of technical/analytical skills and tools:
-
Database concepts
- Primary research methods (qualitative
and quantitative)
- Multivariate statistical analysis such
as: logistic regression, linear regression, correlation analysis,
etc.
• Ability to lead an analytics team in a highly
collaborative, multi-disciplinary agency
• Ability to
delegate efficiently, and manage resource planning and team
utilization
• Proven ability to manage multiple internal
and external initiatives in a deadline-driven environment
•
Superior oral, written, and interpersonal communication skills,
including presentation skills
• Strong project,
performance, and budget management skills
• Have a left /
right brain balance that leads to an intuitive understanding of how
to draw insight from data, which will advance the development of
breakthrough creative
Job Title: Account Director
The Company: Toronto office of an international design firm has an immediate need for an Account Director.
Summary of role:
The Account Director is essentially “the face” to our most cherished assets - our customers. As an expert brand consultant, this individual requires the unique combination of design and communication sensibilities, passion and knowledge in order to deliver an unparalleled customer experience. The primary objective in this role is to build and maintain powerful client relationships. In concert with our Project Managers the Account Director will ensure the team delivers innovative, effective and efficient brand communication solutions that drive a significant return on investment for our clients.
Responsibilities of the Job: % Allocation
Our
client, a leader in CRM and customer engagement has an immediate
opening for an Account Supervisor.
The Account
Supervisor will be responsible for managing all marketing functions
for assigned accounts requiring extensive consulting services and
providing all necessary marketing counsel, budgeting, project
management, program implementation, and other
services.
Responsibilities:
• Provides strong
account and personnel management for all clients.
• Serves
as the primary contact and as the manager for all client activities
with regularly scheduled client meetings to discuss work in progress
and future projects.
• Manages expenditures of clients' and/or
firm's funds for direct response projects.
• Participates
in hiring and selection process and provides good training and
professional development to direct reports.
• Supervises
market research and media buying, working with staff or outside
vendors.
• Meet regularly with Production, Art, Mailing
Lists, and Data Services to implement marketing programs on time and
within budget.
• Prepares marketing plans, project
management schedules and budgets for all projects either
independently or with assistance of team members.
•
Participates in the identification and acquisition of new clients as
directed by supervisor.
Requirements:
• Minimum
of four to six years in marketing or related field with extensive
knowledge of newspaper advertising, in-store promotions and P.O.S
•
Ability to operate a variety of office equipment; Excellent PC skills
to include, Microsoft Word and Excel, and written and verbal
communication.
• Must demonstrate a professional demeanour
and outstanding interpersonal skills
• Ability to deliver
quality customer services, excellent organization skills, attention
to detail and the aptitude to effectively accomplish multiple tasks
required.
Job Title: Group Account Director
Our
client, a leader in CRM and customer engagement has an immediate
opening for a Group Account Director.
Your Role
As
the Group Account Director, you will be the champion of thought
leadership and you will own the client relationship. Specifically,
this position requires a HIGH level of success in each of the six
areas of core competency:
• Leadership
•
Business Building
• Relationship Management
•
Financial Management
• Knowledge Management
•
Solutions Management
Core Competencies - Expectations
for Success Leadership
Four key elements of leadership
are expected to be applied to the management of the client business
and the agency team:
• Vision - a clear and compelling
goal to direct and maximize the entire team where roles and
responsibilities are well defined and understood.
•
Reality - the sound business judgment to navigate through the
challenges of everyday conflicts that may interfere with the stated
vision
• Courage - to take appropriate risks and make the
difficult decisions necessary to stay on path toward vision
•
Ethics - make the difficult decisions with integrity and honesty and
with the teams seeing integrity in mind. Team over individual.
Our client, a Canadian loyalty and rewards operator based in Toronto is currently seeking a Key Account Manager to grow and manage their retail account portfolio. Your goal is to grow sales through building strong relationships and executing a marketing/sales strategy based on the loyalty offering.
In this position, you will be responsible for:
Requirements:
Other requirements:
The offer:
Our
client, a leader in CRM and customer engagement has an immediate
opening for an Account Manager.
The Account Manager serves as the primary
business contact for the client and is responsible for client
satisfaction. The AM is expected to consistently provide excellent
customer service to accounts, as well as represent client needs and
goals within the organization to ensure quality. In addition, the AM
will should build relationships with internal and external clients to
encourage new and repeat business
opportunities.
Responsibilities:
•
Responsible for all client communications, conflict resolution, and
compliance on client deliverables and revenue.
• Reviews
all major deliverables (i.e. strategic brief, function spec, tech
spec, etc.) to ensure quality standards and client expectations are
met.
• Ensures that client issues are dealt with in an
efficient manner, informing the Account Director or Group Account
Director of any problems that may arise.
• Works closely
with the project team in order to maintain a continuous knowledge of
project status in order to identify potential issues and/or
opportunities within or related to the project.
• Ensures
that all processes and procedures are completed, quality standards
are met, and that projects are profitable.
• Aware and in
pursuit of opportunities for account growth and new business,
involving the Account Director and/or the Group Account Director.
•
Communicates the client's goals and represent the client's interests
to the team.
• Provides regular two-way communication
between the client and team, to provide strong team representation
and set proper client expectations.
• Understanding of
company capabilities and service, and effectively communicates all
offerings to the client.
• Reports to the Account
Director, providing regular input on all account activity, including
status and call reports on a weekly basis.
Requirements:
•
Proven Account Management skills required in order to create,
maintain and enhance customer relationships
• Minimum 3
years of Account/project management experience
•
Experienced in data driven CRM marketing programs
•
Extremely detail oriented
• Technical competence
(understand software, hardware, networks, etc)
•
Motivated, goal oriented, persistent and a skilled negotiator
•
High level of initiative and work well in a team environment
•
Excellent written and oral communication skills
• Handles
stressful situations and deadline pressures well
• Plans
and carries out responsibilities with minimal direction
Account Supervisor (GTA)
4-6 yrs experience
Our
client, a leader in CRM and customer engagement has an immediate
opening for an Account Supervisor.
The Account
Supervisor will be responsible for managing all marketing functions
for assigned accounts requiring extensive consulting services and
providing all necessary marketing counsel, budgeting, project
management, program implementation, and other
services.
Responsibilities:
• Provides strong
account and personnel management for all clients.
• Serves
as the primary contact and as the manager for all client activities
with regularly scheduled client meetings to discuss work in progress
and future projects.
• Manages expenditures of clients' and/or
firm's funds for direct response projects.
• Participates
in hiring and selection process and provides good training and
professional development to direct reports.
• Supervises
market research and media buying, working with staff or outside
vendors.
• Meet regularly with Production, Art, Mailing
Lists, and Data Services to implement marketing programs on time and
within budget.
• Prepares marketing plans, project
management schedules and budgets for all projects either
independently or with assistance of team members.
•
Participates in the identification and acquisition of new clients as
directed by supervisor.
Requirements:
•
Minimum of four to six years in marketing or related field and a
minimum of three years in direct response and CRM marketing
programs.
• Extensive knowledge of direct response
marketing, CRM, general marketing concepts, printing, mailing, and
data services industries needed.
• Ability to operate a
variety of office equipment; Excellent PC skills to include,
Microsoft Word and Excel, and written and verbal communication.
•
Must demonstrate a professional demeanour and outstanding
interpersonal skills
• Ability to deliver quality customer
services, excellent organization skills, attention to detail and the
aptitude to effectively accomplish multiple tasks required.
MAC Production Artistis (Calgary)
Our
client, a leader in CRM and customer engagement strategy has
immediate openings for two (2) MAC Production Artists
2
full time Production Artists are required based in Calgary with
experience in the development and roll out of in-store P.O.S,
newspaper ads and promotional material. You will work closely with
our creative team and client and must be presentable and
articulate.
Responsibilities of Production Artist:
•
Transform projects from concept to design
• Work closely
with the Creative Director and Art Director to ensure design needs
are being met
• Work within existing branding
guidelines
• Communicate both visually and verbally
•
Be aware of trends and apply it into design
• Work in team
environment
• Able to multitask and work quickly under
tight deadlines
Production Artist:
• BA
in Graphic Design or other related design degree
•
Candidate should be highly motivated to develop and learn new
skills
• High proficiency graphic applications such as
Adobe Photoshop, Illustrator, or similar applications.
•
Publishing experience is a plus